Authenticity
Profiles, audience information and delivered videos must accurately represent the creator.
Creator standards
The standard behind every trusted creator profile
HeyStar creators are expected to deliver original, respectful content and provide a dependable experience for customers and brands.
Respect
Creators must reject harmful or illegal requests and avoid hateful, threatening or exploitative content.
Quality
Videos should have clear audio, usable lighting, a stable frame and enough attention to the customer brief.
Reliability
Accept only requests you can complete. Meet the displayed deadline and communicate through the order workflow.
Commercial responsibility
Business videos must follow the approved brief, creator restrictions and purchased usage license.
Privacy
Do not share private request details or restricted videos outside the access granted by the customer.